Cookie Usage

We would like to inform you about the types of cookies used on our website, their purposes, and how to set, manage, and delete them.

You can visit our website without providing any personal information and meet your needs by learning about our products and services. Some cookies are used to collect information about site usage during your visit. Our purpose here is to provide convenience to the user and improve the operation of our website.

What is a Cookie?

A cookie is a small text file saved on your computer or mobile device through your browser when you visit a website. Cookies enable a website to operate more efficiently and to provide personalized pages that are more tailored to your personal needs and provide a faster browsing experience. Cookies only contain information about your online visit history and do not collect any information about files stored on your computer or mobile device.

Types of Cookies and Their Purposes

There are two types of cookies, depending on their validity period: Persistent Cookies and Transient Cookies. Temporary cookies are created when you visit the website and are valid only until you close your browser. Persistent cookies, on the other hand, are created when you visit the website and remain until you delete them or they expire. Persistent cookies are used for functions such as providing a personalized experience compatible with your settings.

The types of cookies and their purposes are explained below.

Mandatory Cookies are essential for our website to function properly. For example, mandatory cookies are used for authentication and to retain information about your current session. These cookies are used for security and authentication purposes and are not used for any marketing purposes.
Cookies Necessary for Functionality These cookies allow our website to remember the preferences of users who visit it. For example, they allow visitors to remember their language preferences or text font size. Disallowing the use of these types of cookies may prevent you from using a specific feature and prevent your preferences from being remembered.
Cookies Necessary for Performance and Analysis These cookies help us improve our website. These types of cookies collect information about visitors' site usage, are used to verify the site's proper functioning, and identify errors.

Targeting and Advertising Cookies: These cookies are used to promote products and services on our website and on platforms other than our website, to show you relevant and personalized ads with our partners, and to measure the effectiveness of advertising campaigns.

How Are Cookies Collected?

Data is collected through your devices that access browsers. This collected information is device-specific. The user can delete it and disable access to the information at any time.

Our Privacy Policy

Your privacy is important to us, and your privacy and security rights are our fundamental principle.

In this context, you can access our information statement regarding the protection of personal data here.

How can you control cookies?

You can delete existing cookies on your computer and prevent cookies from being stored/placed in your browser.

Internet browsers are preset to automatically accept cookies. Since managing cookies varies from browser to browser, you can consult the browser's or application's help menu for detailed information.

For example,
you can manage your cookies through "Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data."

You can manage your cookies through "Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings."

Most Internet browsers allow you to do the following:

View saved cookies and delete any you wish
Block third-party cookies
Block cookies from specific sites
Block all cookies
Delete all cookies when you close your Internet browser
If you choose to delete cookies, your preferences for the relevant website will be deleted. Furthermore, if you choose to block cookies completely, many websites and digital platforms, including Akbank's websites, may not function properly.

To Control Cookies on Your Mobile Device:

On Apple Devices:

You can clear your browsing history and cookies by going to "Settings -> Safari -> Clear History and Website Data."
To clear cookies but keep your history, go to "Settings -> Safari -> Advanced -> Website Data -> Clear All Website Data."

You can clear your history data when visiting websites.